Shipping and Returns
P&P RATES WILL BE ADDED ON FINAL CONFIRMATION.
Postage and packing rates .. all orders are sent out 2nd Class Signed For by Royal Mail at £3.95 per package.
Delivery usually takes between 2 and 4 days, but this is a guideline and can be longer.
Unfortunately, we are no longer able to offer shipping to Europe due to the excessive charges and customs we have been advised of by our customers.
Thank you to all our European customers, we really appreciated your business.
Please contact us before returning any items.
|If you are not satisfied with your purchase, returns are accepted within 7 working days. Goods must be returned in their original packaging and in a re-saleable condition. P&P costs are non-refundable. Please note that we will not accept liability for loss of goods being returned so we recommend that the necessary insurance (Certificate of Posting or Recorded Delivery) be taken by you.
A full refund/exchange will be given on faulty goods or where an incorrect item(s) has been sent to you. Claims will only be settled after the faulty goods have been returned with the nature of the fault clearly stated.
Any goods returned incomplete i.e. packaging missing, items missing etc. will not be replaced or credited. Likewise goods found to have been used will not be replaced or credited.
Any claims for non-delivery must be made within 30 days of purchase. Any claims for shortages must be made within 2 days of delivery. NO CLAIMS WILL BE CONSIDERED AFTER THIS TIME.
All details are kept securely and are not passed on to any third parties.